Watch Care | Repair Services

 

WATCH CARE

Keep your ring watch looking pristine. To prevent any damage from occurring, consider the following jewelry care guidelines.

Always take off your watch before washing your hands or bathing. Soap can create a residue coating to form, bringing about a dull and dingy surface appearance. Our ring watches are water-resistant and should be taken off before hand washing. By keeping your finger watch away from soap and from being overexposed to water, steam, or other forms of moisture, you will immediately reduce the probability of any damage to occur.

Take off watch during manual tasks. When performing hands-on tasks, remove your finger watch to prevent any physical damage, or exposure to abrasive chemicals and cleaning fluids. Examples of common tasks to avoid when wearing your watch: cleaning your home or gardening.

Put on watch only after applying makeup and using beauty supplies. Cosmetics, hairspray, perfumes and lotion can contain chemicals that can often damage jewelry. Putting your timepiece on after applying these substances will limit the exposure to your piece and any potential damage.

Take off watch before entering any swimming pools and spas. Chlorinated water can react with the metals found in jewelry causing color changes and even structural damage. Always remove your timepiece before entering a swimming pool or spa.

Cleaning your finger timepiece. For the best cleaning results, use a soft professional polishing cloth to wipe any smudges without any cleaning solution. Never use bleach because it can seriously destroy your jewelry timepiece.

 

REPAIRS

We will repair, or, at our discretion, replace any defective ring watches by DIGITS® with the same or a comparable model, only with proof of original purchase (order receipt or invoice).

If you purchased a DIGITS® ring watch from a third-party store, please return the item to the store from which you purchased it.

We will refund the purchase if repair or replacement is not commercially possible. The warranty will become null and void if the timepiece is misused, abused, tampered with or taken apart, or if it is repaired by anyone other than DIGITS®.

 

Please contact us via e-mail at info@digitswatch.com with any questions regarding our watch care guidelines or repair services.